Privacy Policy

Privacy Policy

Last Modified: 03.14.2025

LBE Ltd. (“Company”, “We”, “Us”, “Our”) is committed to protecting the privacy of the personal information we collect from you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and customer portals. By using our services, you agree to the practices described in this Policy.

1. Scope and Applicability

This Policy applies to the collection, use, and storage of personal information by LBE Ltd. on:

  • Our website.
  • Our customer portals.

Since our operations are exclusively within Illinois, this Policy is designed to comply with applicable Illinois laws.

2. Information We Collect
2.1 Personal Information

We may collect the following personal information directly from you:

  • Contact Details: First and last name, email address, and phone number.
  • Business Information: Company name and address.
  • Utility Information: Utility account number and a copy of your utility bill (in PDF format).
2.2 Information from Job Applicants

For job applicants, we collect data provided during phone interviews, through direct communication channels and not through our website registration forms.

3. How We Collect Information
  • Direct Input: Information provided via online forms (e.g., contact forms, request a free quote or newsletter subscription pop-ups) on our website and customer portals.
  • Direct Communication: Information provided by phone or via email, particularly from job applicants.
  • Newsletter Subscription: Email addresses collected through our newsletter subscription process.
4. Use of Your Information

We use your personal information for the following purposes:

  • Customer Offers and Inquiries: To respond to inquiries and provide offers via email or phone.
  • Newsletter Distribution: To send weekly or monthly newsletters to subscribers.
  • Business Operations: In order to manage our relationships with suppliers and, if necessary, to share information in the context of mergers or legal requirements.

We do not use any checkbox-based consent for general data collection; however, your submission of your information via our forms constitutes your agreement with this Privacy Policy.

5. Disclosure and Sharing of Your Information
5.1 Sharing with Suppliers and Service Providers

We may share your information with:

  • Suppliers: To facilitate offers and proposals related to our products or services.
  • Service Providers: Third-party vendors contracted to assist us in operating our business, who are prohibited from using your information for any other purpose.
5.2 Legal Disclosures

We may disclose your information if required:

  • Under legal obligations (e.g., subpoenas, court orders).
  • In connection with mergers, acquisitions, or other legal transactions.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Storage, Security, and Retention
6.1 Data Storage

All personal information is stored securely in our database located in Illinois.

6.2 Data Security

While we strive to protect your personal information using reasonable security measures, we are continually assessing our security practices. At this time, specific technical, administrative, and physical safeguards are in place, although details may be subject to change as our systems evolve.

6.3 Retention and Disposal

The duration for which we retain your personal information has not been strictly defined. We periodically review our retention practices and will delete, de-identify, or anonymize personal information once it is no longer necessary for our business or as required by law.

7. Your Rights and Choices
7.1 Access and Deletion

You may request access to or deletion of your personal information. Requests should be sent via email to: [email protected]. Please note that deletion of personal information may require the cancellation of services or accounts.

7.2 Communication Preferences

If you wish to unsubscribe from our newsletter or other marketing communications, please use the unsubscribe link provided in the emails or contact us via email. While you can opt out of marketing communications, please note that service-related messages (such as account updates) may still be sent.

7.3 Cookies and Tracking

Currently, we do not offer a mechanism for opting out of cookies or other tracking technologies. If this changes in the future, updated instructions will be provided.

8. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the updated Policy, with the “Last Modified” date updated accordingly. We encourage you to review this Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Note: Additional contact information may be provided in the future.

This Privacy Policy is intended to comply with applicable laws and reflect our current practices. As our business evolves, we may update this Policy to better meet legal requirements and address customer needs.